Gives visiting pilots and clubs a serious route without making paragliding.me a general booking desk.
Contact and routing
Ask for the right next step
Contact starts with clarification and the right next page. Structured email is the default for pilots, clubs, instructors, media, NGO, and formal requests. WhatsApp stays limited to urgent pilot escalation.
How requests are handled
- Default
- Structured email
- Include
- Status, rating, insurance, dates, area, group size
- Not
- Clearance, permission, or weather approval
Why this is a useful start
Why this page helps
Collects enough context to separate orientation, rules, site, service, education, correction, and urgent-support questions.
Keeps responsibility clear: public routing does not replace current local judgment, official sources, permissions, insurance, or pilot decisions.
Send a structured pilot request
Use this route when a short public page is no longer enough and the request needs routing by a real person.
The email template asks for:
- request type
- name and email
- country or club
- pilot status
- license or rating, if relevant
- insurance status
- planned dates
- area of interest
- number of pilots
- equipment type
- main question
Request types
Use one clear request type in the first line:
pilot-orientationclub-groupinstructor-trainingsite-correctionsafety-weather-questionmedia-ngowrong-site-route
That first line matters. It shows whether the request belongs to general orientation, rules and airspace, site notes, practical pilot support, public-interest cooperation, or a correction.
When WhatsApp is appropriate
Use WhatsApp only for urgent pilot escalation:
That means a clearly time-sensitive pilot matter where normal email routing is too slow. It does not mean general availability checks, first-time tourist tandem questions, broad travel planning, or casual site comparison.
What this request does not do
Submitting a pilot request does not create:
- flight clearance
- site permission
- weather approval
- airspace approval
- insurance confirmation
- instructor responsibility
- permission to ignore local briefings or current official sources
The request can help route the question. It cannot replace the pilot’s responsibility or the current local and official information that real flying decisions require.
Better context makes a better answer
Short messages often create slower answers for pilot requests.
For example, “Can we fly in Budva next week?” may actually mean several different things:
- a visiting pilot wants site orientation
- a club wants a group briefing
- someone needs tandem or instructor-backed support
- the question belongs to airspace, insurance, equipment, or weather
- the person is actually a first-time tandem passenger and belongs on the tandem route instead
The structured intake keeps those different requests from collapsing into one vague contact thread.
Quick answers
Quick answers
Who should use this route?
Visiting pilots, future pilots with a concrete support question, clubs, instructors, small pilot groups, media or NGO contacts, and people reporting site or safety corrections.
What is the best channel?
Structured email is the default because pilot requests need context. WhatsApp is only for urgent pilot escalation after the request is clearly time-sensitive.
Can this route approve a flight?
No. It can help route and clarify a request, but it does not approve weather, airspace, launch access, insurance, supervision, or pilot readiness.
What if I only want a tandem flight?
Use the tandem and local route guidance instead. This structured intake route is not the main path for first-time tourist tandem contact.